NHS Staff Survey dashboards

Internet Explorer and the legacy Edge browser are not supported. Please use a modern browser.

Hide sidebar button

Hide

People Promise elements

Compassionate culture:

q6a - I feel that my role makes a difference to patients / service users.
q23a - Care of patients / service users is my organisation's top priority.
q23b - My organisation acts on concerns raised by patients / service users.
q23c - I would recommend my organisation as a place to work.
q23d - If a friend or relative needed treatment I would be happy with the standard of care provided by this organisation.

Compassionate leadership:

q9f - My immediate manager works together with me to come to an understanding of problems.
q9g - My immediate manager is interested in listening to me when I describe challenges I face.
q9h - My immediate manager cares about my concerns.
q9i - My immediate manager takes effective action to help me with any problems I face.

Diversity and equality:

q15 - Does your organisation act fairly with regard to career progression / promotion, regardless of ethnic background, gender, religion, sexual orientation, disability or age?
q16a - In the last 12 months have you personally experienced discrimination at work from patients / service users, their relatives or other members of the public?
q16b - In the last 12 months have you personally experienced discrimination at work from manager / team leader or other colleagues?
q20 - I think that my organisation respects individual differences (e.g. cultures, working styles, backgrounds, ideas, etc).

Inclusion:

q7h - I feel valued by my team.
q7i - I feel a strong personal attachment to my team.
q8b - The people I work with are understanding and kind to one another.
q8c - The people I work with are polite and treat each other with respect.

We are recognised and rewarded does not contain any subscores.

q4a - How satisfied are you with each of the following aspects of your job? The recognition I get for good work.
q4b - How satisfied are you with each of the following aspects of your job? The extent to which my organisation values my work.
q4c - How satisfied are you with each of the following aspects of your job? My level of pay.
q8d - The people I work with show appreciation to one another.
q9e - My immediate manager values my work.

Autonomy and control:

q3a - I always know what my work responsibilities are.
q3b - I am trusted to do my job.
q3c - There are frequent opportunities for me to show initiative in my role.
q3d - I am able to make suggestions to improve the work of my team / department.
q3e - I am involved in deciding on changes introduced that affect my work area / team / department.
q3f - I am able to make improvements happen in my area of work.
q5b - I have a choice in deciding how to do my work.

Raising concerns:

q19a - I would feel secure raising concerns about unsafe clinical practice.
q19b - I am confident that my organisation would address my concern.
q23e - I feel safe to speak up about anything that concerns me in this organisation.
q23f - If I spoke up about something that concerned me I am confident my organisation would address my concern.

Health and safety climate:

q3g - I am able to meet all the conflicting demands on my time at work.
q3h - I have adequate materials, supplies and equipment to do my work.
q3i - There are enough staff at this organisation for me to do my job properly.
q5a - I have unrealistic time pressures.
q11a - My organisation take positive action on health and well-being
q13d - The last time you experienced physical violence at work, did you or a colleague report it?
q14d - The last time you experienced harassment, bullying or abuse at work, did you or a colleague report it?

Burnout:

q12a - How often, if at all, do you find your work emotionally exhausting?
q12b - How often, if at all, do you feel burnt out because of your work?
q12c - How often, if at all, does your work frustrate you?
q12d - How often, if at all, are you exhausted at the thought of another day/shift at work?
q12e - How often, if at all, do you feel worn out at the end of your working day/shift?
q12f - How often, if at all, do you feel that every working hour is tiring for you?
q12g - How often, if at all, do you not have enough energy for family and friends during leisure time?

Negative experiences:

q11b - In the last 12 months have you experienced musculoskeletal problems (MSK) as a result of work activities?
q11c - During the last 12 months have you felt unwell as a result of work related stress?
q11d - In the last three months have you ever come to work despite not feeling well enough to perform your duties?
q13a - In the last 12 months how many times have you personally experienced physical violence at work from patients / service users, their relatives or other members of the public?
q13b - In the last 12 months how many times have you personally experienced physical violence at work from managers?
q13c - In the last 12 months how many times have you personally experienced physical violence at work from other colleagues?
q14a - In the last 12 months how many times have you personally experienced harassment, bullying or abuse at work patients / service users, their relatives or other members of the public?
q14b - In the last 12 months how many times have you personally experienced harassment, bullying or abuse at work from managers?
q14c - In the last 12 months how many times have you personally experienced harassment, bullying or abuse at work from other colleagues?

Development:

q22a - This organisation offers me challenging work.
q22b - There are opportunities for me to develop my career in this organisation.
q22c - I have opportunities to improve my knowledge and skills.
q22d - I feel supported to develop my potential.
q22e - I am able to access the right learning and development opportunities when I need to.

Appraisals:

q21b - It helped me to improve how I do my job.
q21c - It helped me agree clear objectives for my work.
q21d - It left me feeling that my work is valued by my organisation.

Support for work-life balance:

q6b - My organisation is committed to helping me balance my work and home life.
q6c - I achieve a good balance between my work life and my home life.
q6d - I can approach my immediate manager to talk openly about flexible working.

Flexible working:

q4d - How satisfied are you with each of the following aspects of your job? The opportunities for flexible working patterns.

Teamworking:

q7a - The team I work in has a set of shared objectives.
q7b - The team I work in often meets to discuss the team's effectiveness.
q7c - I receive the respect I deserve from my colleagues at work.
q7d - Team members understand each other's roles.
q7e - I enjoy working with the colleagues in my team.
q7f - My team has enough freedom in how to do its work.
q7g - In my team disagreements are dealt with constructively.
q8a - Teams within this organisation work well together to achieve their objectives.

Line management:

q9a - My immediate manager encourages me at work.
q9b - My immediate manager gives me clear feedback on my work.
q9c - My immediate manager asks for my opinion before making decisions that affect my work.
q9d - My immediate manager takes a positive interest in my health and well-being.

Themes

Motivation:

q2a - I look forward to going to work.
q2b - I am enthusiastic about my job.
q2c - Time passes quickly when I am working.

Involvement:

q3c - There are frequent opportunities for me to show initiative in my role.
q3d - I am able to make suggestions to improve the work of my team / department.
q3f I am able to make improvements happen in my area of work.

Advocacy:

q23a - Care of patients / service users is my organisation's top priority.
q23c - I would recommend my organisation as a place to work.
q23d - If a friend or relative needed treatment I would be happy with the standard of care provided by this organisation.

Thinking about leaving:

q24a - I often think about leaving this organisation.
q24b - I will probably look for a job at a new organisation in the next 12 months.
q24c - As soon as I can find another job, I will leave this organisation.

Work pressure:

q3g - I am able to meet all the conflicting demands on my time at work.
q3h - I have adequate materials, supplies and equipment to do my work.
q3i - There are enough staff at this organisation for me to do my job properly.

Stressors:

q3a - I always know what my work responsibilities are.
q3e - I am involved in deciding on changes introduced that affect my work area / team / department.
q5a - I have unrealistic time pressures.
q5b - I have a choice in deciding how to do my work.
q5c - Relationships at work are strained.
q7c - I receive the respect I deserve from my colleagues at work.
q9a - My immediate manager encourages me at work.